I previously visited this massage therapy and enjoyed a satisfactory, relaxing massage. However, during my visit on Sunday, I noticed a change in staff and was informed that the management had changed. A young woman greeted me and escorted me to a room after I paid for a one-hour massage at front. After approximately 10-12 minutes of massage, she asked me to turn over and requested a large tip. Confused, I declined to provide a tip before receiving the full hour I paid for. She became rude, informed me that I would only receive a 30-minute massage, and treated me disrespectfully. Following a brief argument, she provided a substandard 45-minute massage, left the room with the door open, and instructed me to leave.